What can Waffle House teach you about crisis management? A lot more than you’d expect. In this quick and witty episode, Jeff Matlow unpacks the brilliance of the “Waffle House Index” and how clarity leads through chaos.

In this episode, you’ll learn:
🔹 What the Waffle House Index is—and why it works
🔹 How strong leaders make fast decisions in uncertain times
🔹 Why clarity is your greatest asset in crisis management

Leadership isn’t about reacting louder—it’s about responding smarter. And breakfast food might just show you the way. Pour me some of that crisis management syrup.

🎧 Press play for a smarter way to lead.

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SHOW NOTES[00:00] Introduction[00:34] Crisis Management[01:17] All Waffle House, All The Time[01:53] How Waffle House Deals With Crisis Management[03:04] The Waffle House Index[04:04] Your Sappy Leadership[04:48] In Which You Start Thinking About The Next Potential Crisis, With or Without Waffles