85% of leaders don’t build a real culture of accountability. Not on purpose. They just think they’re doing it. They aren’t.

A culture of accountability isn’t actually about accountability. It’s about two things you’re probably already terrible at: making decisions, and dealing with conflict.

In this episode, I break down the 4 non-negotiable requirements of a real culture of accountability, why three of the four collapse under conflict avoidance, and the one consequence move that fixes everything else.

🎧 Press play. Enough already with the accountability problems.

In this episode:

▶ The 85% statistic that proves you probably aren’t holding people accountable
▶ Why accountability is a symptom, not a problem
▶ The 4 required elements of a culture of accountability: outcome, date, person, consequences
▶ Why “outcome” and “date” are really a decision-making problem
▶ Why “person” and “consequences” are really a conflict-avoidance problem
▶ The jiggly jenga tower: why most leaders collapse at the consequences step
▶ The first step to building a real culture of accountability at work

If your team keeps missing things you swear you’ve held them accountable for, this one’s for you.

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Everything Else Jeff >> linktr.ee/jeffmatlow

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Show Notes

[00:00] Introduction
[00:16] The importance of a culture of accountability
[01:30] The real problems
[01:55] The four elements of accountability
[02:58] Decision-making
[04:37] Fear of conflict
[05:30] Solving for a culture of accountability

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