Do you feel confined by your own routines or your decisions? Are they backing you into a corner? Turns out, you might be caught in a [...]

Sometimes it’s not what you do — it’s what you don’t do. In this episode, Jeff Matlow unpacks omission bias: that false belief that inaction is [...]

Sure, tough conversations may be uncomfortable, but that's why they're called "tough conversations". It's time you learn that they don't have to be tough after all.

There are four types of leaders who fail to help their department grow. I've got the metaphor of all metaphors to explain my point. It starts [...]

Are you trying to be the hero in every situation? As it turns out, being the hero might be your biggest downfall. In this episode, [...]

Your customers come to you excited — do you keep that feeling alive, or does it die out like open fizzy water on a hot [...]

Your expectations shape reality, whether you realize it or not. Your underperforming employee isn't the problem, your self-fulfilling prophecy is.