- April 28, 2026
99. You have actor-observer bias
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Ever wonder why people blame others but excuse themselves for the same behavior? In this episode, Jeff Matlow breaks down the psychological trap of actor-observer bias – and why leaders need to rise above it.
You’ll learn:
🔹 What actor-observer bias is and how it quietly erodes trust
🔹 Why self-awareness is a superpower for leadership
🔹 How to shift from blame to accountability in team dynamics
Great leaders see clearly—even when it’s uncomfortable.
🎧 Press play for a smarter way to lead.
Your Unconscious Patterns Are Your Problem
That’s exactly what the free Leadership Diagnostic Workshop is for. Learn more here -> https://bit.ly/DiagnosticWorkshop
About Jeff Matlow
www.TheBestLeadershipCompany.com
The Best Leadership Newsletter Ever
Most leadership newsletters tell you what to do. This one tells you who you are. -> www.TheBestLeadershipNewsletter.com
Other fun things:
Show Notes
[00:00] Introduction
[00:40] LA Traffic
[02:28] The Lesson For You
[03:42] The 3 Reasons For Our Behaviors
[05:54] Actor-Observer Bias At Work
[07:21] How to Counteract Actor-Observer Bias
[08:15] A Final Thought From The Driver’s Seat
